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Free, publicly-accessible full text available November 1, 2025
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Abstract Building community resilience has become a national imperative. Substantial uncertainties in dynamic environments of emergencies and crises require real‐time information collection and dissemination based on big data analytics. These, in turn, require networked communities and cross‐sector partnerships to build lasting resilience. This viewpoint article highlights an interdisciplinary approach to building community resilience through community‐engaged research and partnerships. This perspective leverages existing community partnerships and network resources, undertakes an all‐hazard and whole‐community approach, and evaluates the use of state‐of‐the‐art information communication technologies. In doing so, it reinforces the multifaceted intergovernmental and cross‐sector networks through which resilience can be developed and sustained.more » « less
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The local government’s continuous support is critical for the well-being of a community during disaster events. E-Government systems that establish and maintain ongoing connections with the community thus play a vital role in supporting crisis response and recovery. Such systems’ ability to adapt to the crisis circumstances and to address emergent needs helps them continue their fundamental functions during disasters. Considering various services might require different amounts and types of resources, prioritization strategies are helpful in determining the processing order of requests. This paper discusses the role of prioritizing services within an e-Government system, to better understand how such a system can be managed to best utilize available resources. The study examines how a well-functioning e-Government system, the Orange County, Florida 311 non-emergency service system, responded to the COVID-19 pandemic and how the changes in service operations requirements can affect service provision, specifically with respect to assigning or re-assigning priority levels.more » « less
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Abstract Building an interdisciplinary team is critical to disaster response research as it often deals with acute onset events, short decision horizons, constrained resources, and uncertainties related to rapidly unfolding response environments. This article examines three teaming mechanisms for interdisciplinary disaster response research, includingad hocand/or grant proposal driven teams, research center or institute based teams, and teams oriented by matching expertise toward long‐term collaborations. Using hurricanes as the response context, it further examines several types of critical data that require interdisciplinary collaboration on collection, integration, and analysis. Last, suggesting a data‐driven approach to engaging multiple disciplines, the article advocates building interdisciplinary teams for disaster response research with a long‐term goal and an integrated research protocol.more » « less
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